You can easily track your shipment by entering the tracking number provided to you upon booking. Our online tracking system provides real-time updates on your package's location and delivery status.

Delivery timeframe is between 7-8 days after the package successful arrive at the US warehouse address. Shipments from the US warehouse are made once per week.

Yes, in most cases, you can modify the delivery address or schedule. However, this is subject to certain conditions and may incur additional charges. Please contact our customer service team as soon as possible to make any changes to your shipment.

Yes, certain items are prohibited or restricted due to safety, legal, or regulatory reasons. These may include hazardous materials, perishable goods, firearms, and illegal substances. Please refer to our list of prohibited items or contact our customer service team for clarification.

We prioritize the security and confidentiality of all shipments entrusted to us. Our team undergoes rigorous training, and we utilize advanced security measures and encryption protocols to safeguard sensitive packages. Additionally, we adhere to strict privacy policies to protect customer information.

Small business owners/operators are eligible for exclusive offers. Simply share the details of your business with our customer service representative, and they will provide you with a customized rate sheet tailored specifically for business owners/operators.